1. Information We Collect
We collect personal information necessary to provide our shuttle service, including:
- Contact Information: Name, phone number, and email address.
- Booking Details: Travel dates, pickup and drop-off locations.
- Payment Information: Securely processed via third-party payment providers.
- Minors’ Information: If booking for a child under 16, we collect the parent/guardian’s contact details and designated drop-off/pick-up persons.
- Device & Usage Data: Collected via cookies if you interact with our website.
2. How We Use Your Information
We use your information to:
- Process bookings and provide transportation services.
- Notify you of schedule changes or disruptions.
- Improve our service through customer feedback and analytics.
- Comply with New Zealand legal requirements.
3. Data Sharing & Security
We do not sell your personal information. Your data may be shared with:
- Service Providers: Payment processors and booking platforms for secure transactions.
- Authorities: If required by law or for safety reasons.
- Business Partners: If you opt into promotions or multi-day packages. Your data is securely stored and protected in accordance with New Zealand privacy regulations.
4. Your Rights
- Access and correct your personal data.
- Request deletion of your information, subject to legal obligations.
- Opt out of marketing communications.
For any privacy concerns, contact us at info@subtleshuttles.co.nz.
